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Glitches plague Nokia's Ovi Store launch

Nokia was forced to apologise to users on Tuesday after the launch of its Ovi Store did not go as planned.

Headshot of Kent German
Headshot of Kent German
Kent German Former senior managing editor / features
Kent was a senior managing editor at CNET News. A veteran of CNET since 2003, he reviewed the first iPhone and worked in both the London and San Francisco offices. When not working, he's planning his next vacation, walking his dog or watching planes land at the airport (yes, really).
Kent German
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(Credit: Nokia)

Nokia was forced to apologise to users on Tuesday after the launch of its Ovi Store did not go as planned.

According to the statement posted on the company's Ovi Blog, the store suffered from performance issues due to a large spike in traffic. "We apologise for any inconvenience this may have caused Ovi Store users," the statement said.

Though CNET was able to browse the Ovi Store on Tuesday evening without any issues, reports of major problems circulated earlier in the day. TechCrunch's Robin Wauters, who reported slow load times and complete outages, characterised the Ovi Store launch as an "utter disaster". Also, several users who commented on the Ovi Blog reported similar problems.

In its statement, Nokia said that it was able to make "intermittent performance improvements" after it added extra servers. The company also said users who entered through the Ovi Store device client encountered no issues.

Nokia's Ovi Store is the company's response to applications stores for the iPhone, Google Android and BlackBerry devices. It allows users to download free and paid applications for more than 50 Nokia devices.